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BOSCARA Privacy Policy

BOSCARA operates this store and website, including all related information, content, features, tools, products, and services, in order to offer you a personalized shopping experience ("Services"). BOSCARA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or another individual, or that can reasonably be linked to you or someone else. Personal information does not include information that has been anonymized or de-identified so that it no longer identifies or can reasonably be linked to an individual. Depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable laws, we may collect or process the following categories of personal information, including inferences drawn from it:

  • Contact Information: For example, information such as your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: For example, information such as credit card, debit card, and financial account numbers, payment card information, financial account details, transaction particulars, payment method, payment confirmation, and other payment details.

  • Account Information: For example, information such as your username, password, security questions, preferences, and settings.

  • Transaction Information: For example, information about products you add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your transaction history.

  • Your Communications with Us: For example, information you share during your interactions with us when submitting a customer support request.

  • Device Information: For example, information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage Information: For example, information regarding your interaction with the Services, such as when and how you interact with or navigate through them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you: For example, when you create an account, visit or use the Services, contact us, or otherwise provide your personal information to us;

  • Automatically through the Services: For example, from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers: For example, when we receive assistance from service providers to deliver certain technologies, or when they collect or process personal information on our behalf;

  • From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

  • Providing, Personalizing, and Improving the Services: We use your personal information to fulfill our contract with you, process your payments, ship your orders, remember your preferences and products of interest, send notifications regarding your account, process your purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a tailored shopping experience such as product recommendations based on your purchases. Using your personal information to better personalize and improve the Services is also considered within this purpose.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes (for example, to send you marketing, advertising, and promotional communications via email, text message, or mail) and to show you online advertisements for products or services on the Services or other websites, based on your previous purchases, items added to your cart, and other activities on the Services.

  • Security and Fraud Prevention: We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or prevent potential fraudulent, illegal, dangerous, or malicious activities, protect public safety, and ensure the security of our Services. When you choose to use the Services and create an account registration, you are responsible for the security of your account credentials. We strongly advise against sharing your username, password, or other access credentials with others.

  • Communicating with You: We use your personal information to provide you with customer support, deliver quick responses, offer effective services, and maintain our business relationship with you.

  • Legal Reasons: We use your personal information to comply with applicable laws or to respond to valid legal processes, including requests from law enforcement or government agencies, to conduct investigations or participate in legal discovery processes, to manage potential or existing litigation or other legal disputes, and to investigate or enforce potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes, subject to this Privacy Policy. Examples of these circumstances include:

  • Sharing information with Shopify, merchants, and other third parties that perform services on our behalf (for example, information technology management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping services).

  • Sharing information with our business and marketing partners to deliver marketing services and advertising to you. For example, we use Shopify to support third-party services with personalized advertisements based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to request that your information not be shared for targeted advertising and marketing displays based on your online activities across different merchants and websites.

  • Sharing certain information with third parties when you direct us, request us, or give your explicit consent; for example, sharing information to ship products to you or when you use social media widgets or login integrations.

  • Sharing information with our affiliates or among other entities within our corporate group.

  • Sharing information in connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

     

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. The information you provide to the Services will be transferred to and shared with Shopify and third parties outside your country of residence for the purpose of providing and improving the Services. Additionally, to protect, grow, and improve our business, we utilize certain advanced Shopify features that leverage data and insights obtained from your interactions with our Store, other merchants, and Shopify. To deliver these advanced features, Shopify may use personal information collected regarding your interactions with our store, other merchants, and Shopify. In these instances, Shopify is responsible for processing your personal information and responding to your requests to exercise your rights regarding its use for these purposes. For more information on how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on where you reside, you can exercise certain rights regarding your personal information through the Shopify Privacy Portal Link.

 

Third-Party Websites and Links

The Services may contain links that redirect to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with us or under our control, you should review the privacy and security policies and other terms and conditions of those respective sites. We do not provide any warranties and accept no responsibility regarding the privacy or security of such sites, including the accuracy, completeness, or reliability of the information contained therein. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also become visible to other users of the Services and/or users of those third-party platforms, and may be available for use by us or third parties without limitation. The inclusion of such links within the Services does not imply any endorsement of the content of the linked platforms, their owners, or operators, unless expressly stated otherwise in the Services.

Children's Data

The Services are not designed for use by children, and we do not knowingly collect any personal information from children under the legal age of majority in your jurisdiction. If you believe your child has provided us with their personal information, you can contact us using the contact details provided below to request the deletion of said information. As of the Effective Date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" personal information belonging to individuals under 16 years of age, as defined under applicable laws.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and it is not possible for us to guarantee "perfect security." Furthermore, information you transmit to us may not be secure during the transmission process. Therefore, we recommend that you do not use insecure communication channels to send us sensitive or confidential information. The duration for which your personal information will be retained depends on various factors, such as whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have all or some of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and we may deny your request in cases permitted by law.

  • Right of Access / Right to Be Informed: You may have the right to request access to the personal information we hold about you.

  • Right to Deletion: You may have the right to request the deletion of the personal information we hold about you.

  • Right to Rectification: You may have the right to request the correction of your inaccurate personal information.

  • Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you and, under certain conditions and subject to certain exceptions, request the transfer of this copy to a third party.

  • Management of Communication Preferences: We may send you promotional emails, and you can opt out of these emails at any time by using the unsubscribe option contained within them. If you opt out, we may continue to send you non-promotional emails, such as emails regarding your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to the exceptions and limitations provided in local legislation, you may also benefit from the following rights in addition to those stated above:

  • Objection to Processing and Restriction of Processing: You may have the right to request that we stop or limit the processing of your personal information for certain purposes.

  • Withdrawal of Consent: When we process your personal information based on consent, you have the right to withdraw this consent. The withdrawal of your consent will not affect the lawfulness of processing carried out based on consent before its withdrawal.

You can exercise these rights at the points specified within the Services or by contacting us via the contact details provided below. You can visit https://privacy.shopify.com/en to learn more about how Shopify uses your personal information and other rights you may have. We will not discriminate against you for exercising these rights. To the extent permitted or required under applicable laws, we may need to verify your identity before processing your requests. In accordance with applicable laws, you may designate an authorized representative to make a request on your behalf to exercise your rights. Before accepting such a request from a representative, we require them to provide proof of their authority to act on your behalf, and you may be required to verify your identity directly with us. We will respond to your request within a reasonable period in accordance with applicable laws.

Complaints

If you have a complaint regarding how your personal information is processed, please contact us using the contact details specified below. Depending on where you reside, you may have the right to contest our decision or lodge a complaint with your local data protection authority by reaching out to us via the contact information provided below. For the European Economic Area, you can check here for a list of responsible data protection supervisory authorities.

International Transfers

Please note that we may transfer, store, and process your personal information outside of your country of residence. In the event that we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK competent authority, unless the data is transferred to a country determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide necessary notifications in accordance with applicable laws.