Refund policy

Refund & Return Policy

We want you to be completely satisfied with your purchase from BOSCARA.

Returns If you wish to return an item, please contact us within 15 days of delivery at support@boscara.de with your order number and reason for return. We will provide you with the return instructions on a case-by-case basis.

Refunds Once we receive and inspect your return, your refund will be processed within 5-7 business days to your original payment method.

Eligible cases:

• Item does not match the description
• Item arrived damaged or defective
• Wrong item received

Non-returnable items Items that have been used or damaged by the customer cannot be returned.

Damaged or wrong items If you received a damaged or incorrect item, please contact us immediately at support@boscara.de — we will resolve it quickly.